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Fresh Marketing Breakfast: Creating Seamless Digital Experiences

FROM STRATEGY TO SPEND – EXPERIMENTING WITH YOUR CUSTOMER EXPERIENCES! When every dollar is a prisoner, how will you exceed your customer’s expectations? Air New Zealand has planes but their […]

Glenn Baker
Glenn Baker
July 19, 2018 One Min Read
334

FROM STRATEGY TO SPEND – EXPERIMENTING WITH YOUR CUSTOMER EXPERIENCES!

When every dollar is a prisoner, how will you exceed your customer’s expectations? Air New Zealand has planes but their customers love their brand far beyond their time in the seat. But, how?

Learn from the very best over breakfast as Ashleigh Jackson from Air New Zealand joins us to discuss experimentation, the obstacles they’ve faced and how their shift in thinking has changed their strategy. Ashleigh will talk about resourcing priorities for SMEs and the tools they are investing in to keep growing their customer relationships.

Award-winning creative, Haydn Kerr from DDB, will explore how you can reinvigorate your relationship with your customers at scale. Haydn will discuss unifying your brand strategy across multiple platforms and touchpoints.

EMA Business Hub, 145 Khyber Pass Rd, Grafton, Auckland

Click here for more information.

 

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Glenn Baker
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Glenn Baker

Glenn is a professional writer/editor with 50-plus years’ experience across radio, television and magazine publishing.

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