Opinion

When hard work stops creating value

New Zealand’s productivity gap with countries like Finland isn’t about effort, it’s about clarity. Elliot Royce argues that as businesses grow, complexity quietly crowds out a shared understanding of what actually creates value, turning productivity into a symptom rather than the real problem.

The hidden vulnerability inside many successful SMEs

Many successful SMEs rely heavily on their founders, leaving businesses vulnerable if key decisions suddenly can’t be made. Clear governance and succession planning are crucial to protect both the company and the family.

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