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Whenuapai House sml
Asking the tough questions on housing
May 12, 2021

New Zealand’s housing and building market is in disarray. Ashley Balls investigation reveals that the real problems extend far beyond the...

Wendy Thompson business portraits-34
Leading by example
November 26, 2020

Wendy Thompson shares her thoughts on leadership during a crisis, and how it all starts by looking after yourself. Fellow business leaders,...

Ben Kepes - Wilderness (2)
The Emperor’s new clothes
November 26, 2020

Ben Keyes pays tribute to the ‘real’ small businesses of New Zealand – the ones holding up our economy in the most difficult of...

Formula 1 racing car
Embracing new ideas
July 20, 2018

The history of Formula 1 has some lessons for franchisors on managing innovation, suggests Simon Lord. The 1970s were a fertile time in...

Simon Lord 2014 (2)
The wages of sin
January 27, 2017

Employment issues continue to dog the franchise sector in Australia. Simon Lord asks if New Zealand franchisors are prepared? Last...

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Time to sit in the bath
August 18, 2016

Brian H Meredith gets to the heart of poor customer experiences, and explains how it takes hard work and a paradigm shift from the CEO down...

PhilippaO'Mara BW_1
On Accounts – Going for growth
January 27, 2015

Philippa O’Mara explains the principles behind business growth, and which levers are most effective. There’s a great deal of...