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Managing your Brand is everything
May 15, 2013

Brian H Meredith offers a five-point checklist on Brands and the way in which business owners must manage them.When we get up in the...

Employment Matters
April 16, 2013

The case for SkypeMatthew Dearing reminds business owners that caution should be exercised when using Skype in employment disputes....

On Accounts
March 20, 2013

Time for a business health checkFor the majority of business owners, April 1st is the beginning of the new financial year and it’s a...

Export report
February 12, 2013

High performance exportsWhere is the growth coming from in the export sector? Catherine Beard has been tracking the numbers.Exports have...

Prepare to meet thy doom?
January 16, 2013

Does online shopping mean the end for retail? Simon Lord explains why today franchises face particular challenges.Traditionally, one of the...

Customer Excellence
November 15, 2012

New thinking for the New Year A New Year requires new thinking about how you interact with your customers. Dr Ian Brooks offers a powerful...

Marketing Maestro
October 16, 2012

Small business gets it; big business doesn’tIt’s New Zealand’s smaller businesses that lead the way when it comes to...

Employment Matters
September 18, 2012

Erin Burke considers some of the cases where employers have successfully taken action to address absenteeism problems. The minimum...

Export Report
August 14, 2012

Catherine Beard reports on why the sky’s the limit for tech start-up exporter WhosOnLocation. While in San Francisco recently I...

Franchise File
July 18, 2012

Franchisors need to be prepared to defend their brand against one-sided media, says Simon Lord.If I run a headline on my website that reads...

Employment Matters
June 20, 2012

Great CV? Check the ‘netprint’!Going online can be extremely useful for pre-employment checks.Erin Burke takes you through the...

Don’t buy a lemon
May 15, 2012

Michelle Malcolm explains the importance of a thorough due diligence process when buying a business. Recently I was approached by an...

Ask, listen and learn
April 18, 2012

Your staff may be good at answering customer questions, but if they don’t ask questions, they’re just order-takers. Dr Ian...

Budgets and bottom lines
March 21, 2012

A lack of budgeting is often a likely contributor to business failures. Paul Moodie outlines what every good budget should have.Alarming...

The truth about Trusts
February 19, 2012

  Should you have a trust? Naturally, the answer is dependent on your circumstances. The primary reason for having a trust is to...

Understanding business debt
February 19, 2012

  For many small business owners, managing debt may have been exasperated recently by the slowing economy. Debt can either be good or...

Don’t mess with our ACC
February 19, 2012

  For the past six to eight weeks the spin machine has been working overtime and spewing out half truths and misinformation about ACC....

Are you investment ready?
February 19, 2012

  There are many steps or hurdles to overcome before your business may be attractive to an investor, and consequently achieve the...

The customer loyalty myth
February 19, 2012

  This behaviour is not only counter intuitive it goes against the old 80:20 marketing rule – spend 80 percent of your marketing...

Mentor a Guide for Tourism Business
February 19, 2012

  Ryan Kelly, owner of guiding company Southern Wilderness, is optimistic about the future of his business, despite the recent dip in...

Half full or half empty?
February 19, 2012

  I am not one for astrology or predictions, especially when it comes to the economic outlook, other than to say I have learned that...

Is marketing all about campaigns?
February 19, 2012

    Marketing is not all about campaigns. That is only a tiny bit of what constitutes the Marketing concept and it is...

Tell them once, tell them twice?
February 19, 2012

Managers who deliberately repeat themselves are more effective at getting things done, according to research by Professors Tsedal Neeley of...

Do your customers 
trust you?
February 19, 2012

  An Annual Monitor (Edelman PR’s “Trust Barometer”) conducted each year in the US reports that fewer than half of...

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