NZBusiness November 2019

director-james-fitzgerald-at-rotorua-canopy-tours

Tourism’s high achiever

Seven years after launching, eco-adventure tourism business Rotorua Canopy Tours is flying high in popularity. Founder James Fitzgerald shares the milestones and lessons. For the thousands of Kiwis and tourists from

Brent Sutcliffe (2)

Perfection built on passion

Brent Sutcliffe’s jewellery store has stood proudly in Parnell Road for 15 years. He reflects on a career that has delivered many special moments, and a business that’s still dishing

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FROM THE EDITOR

Buy NOVEMBER issue here Spaces that work In my long and not-so-illustrious career I’ve experienced working in a variety of spaces – in a shared office space (no partitions, just

art 5

Accelerating into the future

Your business’s future isn’t entirely off in the distance. It’s actually all around you – you’re just not seeing it. Dave Wild helps you and your team to become ‘Futuready’.

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The delicate art of delegation

When you want something done in your business, it’s only natural to assume it’ll be done quicker if you do it yourself. Ann Andrews suggests otherwise. Welcome to her school

director-james-fitzgerald-at-rotorua-canopy-tours

Tourism’s high achiever

Seven years after launching, eco-adventure tourism business Rotorua Canopy Tours is flying high in popularity. Founder James Fitzgerald shares the milestones and lessons. For the thousands of Kiwis and tourists from all over the globe who have experienced it, Rotorua Canopy Tours is a special place. It is educational, exhilarating, and it has a deeper purpose in its work to restore the flora and fauna and promote sustainability in what was originally regarded as 500 hectares of low priority conservation land. For James Fitzgerald, who had a varied background in the tourism industry, the genesis for his eco-adventure business was the steady increase in demand for recreational activities by overseas travel agents, in the US especially, and securing a land concession

Brent Sutcliffe (2)

Perfection built on passion

Brent Sutcliffe’s jewellery store has stood proudly in Parnell Road for 15 years. He reflects on a career that has delivered many special moments, and a business that’s still dishing up valuable lessons. 2019 has been a milestone year for Brent Sutcliffe. The Parnell-based jeweller, who has celebrated many of life’s biggest moments with his clientele over the years, is celebrating his 15th year in business. And when you consider the changing and challenging nature of the jewellery industry in this country that is no small achievement. Brent has always had jewellery in his blood, and followed his father’s footsteps into the profession. He completed his apprenticeship in New Zealand before working in London’s jewellery epi-centre, Hatton Garden. It’s here where

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FROM THE EDITOR

Buy NOVEMBER issue here Spaces that work In my long and not-so-illustrious career I’ve experienced working in a variety of spaces – in a shared office space (no partitions, just a bunch of individual desks all lined up in a big room); in my own separate ‘fish-bowl’; and in more recent years, in a quiet, suburban home office. In terms of productivity it’s hard to separate them. In a shared office the key is to be able to ‘zone out’ and largely ignore what’s going on around you. A home office requires you to do much the same, otherwise every little distraction can eat into your time (I’m talking about the cat that suddenly wants to be fed or the

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Accelerating into the future

Your business’s future isn’t entirely off in the distance. It’s actually all around you – you’re just not seeing it. Dave Wild helps you and your team to become ‘Futuready’. Have you ever driven in rain so heavy you knew you really shouldn’t be driving? Remember how it felt? Barely able to see what’s in front of you, every sense heightened, tensed for a possible collision. The critical question is – did your lack of vision cause you to travel faster or slower? I’m guessing you slowed down. Significantly. Which is exactly what happens when your vision and plans for the future of your business remain unclear. Causing doubt and uncertainty for those traveling alongside you. It doesn’t have to

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The delicate art of delegation

When you want something done in your business, it’s only natural to assume it’ll be done quicker if you do it yourself. Ann Andrews suggests otherwise. Welcome to her school of delegation. As a boss, manager, owner, yes, it probably is quicker to do things yourself. Sadly, the challenge is that as long as you think that way, you’ll always have to do it yourself. If you want to have a successful business (and a life), then doing everything yourself will have some very predictable outcomes: • In the long term, it will affect your health. • It will slow down the growth of your business. • It could actually cause the demise of your business in the long run.