Crowne Plaza Auckland has been voted New Zealand’s leading business hotel for the second year in a row. 

The World Travel Awards, announced in Hong Kong on October 29, are voted for by travel and tourism professionals worldwide.

The accolade recognises the commitment to excellence which the hotel and its management team have demonstrated in the last twelve months, and continued use of the gold winner's shield demonstrates the property’s continuing endeavours to improve products and services.

The award was presented at a prestigious red-carpet ceremony before an invited audience of the industry's leading lights and international media, where the Bangkok area director of sales and marketing accepted the award on the hotel’s behalf.

Crowne Plaza Auckland was up against some of the biggest hotel names in New Zealand in its category and  Franck Hesse, IHG’s New Zealand area director of sales and marketing, said they were “especially thrilled” to win it two years in a row. 

“The hotel really does work extremely hard to continually refine its offering to ensure that facilities are world-leading and the perfect place for professionals to stay, recharge and conduct business.

“We never rest on our laurels but continue to offer the business traveler access to unrivalled technology and ensure they’re connected and productive at all times.

“Our location in the heart of the business district is second to none, we have truly world-class facilities, an exceptional level of service and an unrivalled range of bespoke offerings for our business guests.

“I can’t speak highly enough of our management team for the hard work and behind-the-scenes effort that goes into maintaining and improving the very highest business standards each and every day.

“The fact that this is an award voted on by travel and tourism professionals with experience of hotels around the world validates our confidence in our exceptional level of service and the business relationships we’ve built up over the years.

“We pride ourselves on listening to our business travelers and taking their feedback on board so we’ve always evolving.”

Business innovations and new developments at the property this year have included the introduction of Deluxe Rooms in February. 

These rooms are fitted out with Bluetooth radio and speakers, Smart TV’s, capsule coffee makers, and USB charging points next to the beds, acting as universal charging points for the business travelers’ smart device. 

Bathrooms boast locally-sourced luxury amenities, and each room also features upgraded linen and duvets. 

Crowne Plaza Auckland also introduced the PressReader app in the hotel, offering international travelers a complimentary solution to accessing up-to-the-minute news from their home countries on their smart devices. 

“We’re committed to continuing to evolve, offering our business travelers the latest relevant solutions for a seamless and successful stay in the future,” said Hesse.