Effective Business Communication – Jane Edwards
To identify different communication styles and develop an understanding of assertive communication: How to build rapport and mutual understanding. How to develop effective listening skills. How to become confident in […]
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To identify different communication styles and develop an understanding of assertive communication: How to build rapport and mutual understanding. How to develop effective listening skills. How to become confident in giving and receiving feedback. To identify ways to avoid and manage conflict. http://www.chamber.co.nz/Effective-Business-Communication-(14/11/14).aspx
