People & Culture

AI and the human touch in recruitment

Artificial intelligence (AI) is no longer a distant concept or a futuristic experiment, it’s here, reshaping the way businesses operate and hire talent.

Josh Tan cropped

What makes good exporters great?

Having attended the recent ExportNZ ASB Wellington Export Awards, Josh Tan has been reminded of Kiwi exporters’ commitment to sustainability and diversity. A lot goes into great exports – navigating new market entry and sustainability strategies, adapting your product/service, foreign legal and regulatory compliance systems, cultural and language barriers and much more. It isn’t an easy gig, but we have plenty of outstanding exporters right here in New Zealand. The recent 2023 ExportNZ ASB Wellington Export Awards celebrated the finest the region has to offer, with everything that makes a good exporter great on full display. Three key features stood out to me on the night: Many successful exporters were embedding sustainability within their businesses. The impressive sector diversity that

In Te Whangai they trust

In Te Whangai they trust

Te Whangai Trust is an inspirational community-led social enterprise creating opportunities, training and advocacy for people who struggle to enter the labour market. For Adrienne and Gary Dalton, the couple behind the formation and growth of South Auckland-based Te Whangai1 Trust, the task of driving a successful social enterprise while empowering marginalised people to enter the workforce and break inter-generational cycles of welfare dependence, is both relentless and immensely challenging. They describe their 16-year journey as a profound mix of triumphs and trials. “Our most formidable challenge was honouring our late daughter’s vision for the Trust,” says Adrienne. “We staked everything – mortgaging our farm to launch Te Whangai with 100 percent debt funding. This was our commitment to uphold

Cathy Parker cropped

Thriving on adrenalin

Adrenalin Publishing, the home of NZBusiness, is celebrating its 30th birthday. Owner-publisher Cathy Parker provides some interesting insights on her three-decade rollercoaster ride.

Monique Richardson

Empowering your employees

Monique Richardson explains how you can empower your team across three different levels in order to deliver superior customer experiences. The ability of a business owner to empower employees is crucial for delivering an exceptional customer experience. Merely saying, “You are empowered,” is not enough. True empowerment involves equipping team members with the knowledge, authority, and decision-making capabilities necessary to act in the best interests of both the customer and the organisation. An empowered workforce offers numerous benefits, positively impacting team members and customers alike. When team members know they have a supportive leader who will stand behind them, it fosters a culture of creativity and innovation, encouraging the generation of new ideas and alternative approaches. Empowerment is associated with

Entrepreneurial mind

Explaining the entrepreneurial mindset

The skills needed to thrive in an uncertain future fall under the term ‘entrepreneurial mindset.’ Darsel Keane says there’s little clarity about what an entrepreneurial mindset actually is. The phrase ‘entrepreneurial mindset’ has exploded in popularity over recent years but we’re yet to land on a cohesive definition of the term, according to research spearheaded by University of Auckland doctoral candidate and director of the Centre for Innovation and Entrepreneurship, Darsel Keane.   Last month, Keane, who’s in the early stages of developing a tool to measure the outcomes of entrepreneurial thinking, shared the findings of her project exploring the definitions and uses of the term at a conference in Denmark, a country that’s embracing entrepreneurship education.   “They teach

Modern slavery

Many businesses oblivious to slavery risks in supply chains

New research into Kiwi businesses and their efforts to deal with modern slavery has found that many are oblivious to the role of forced labour and child labour in their production processes. Even fewer are taking steps to address the issue. The World Vision New Zealand report, Risky Business: A Modern Slavery Risk Profile of New Zealand Businesses, reveals that many businesses don’t know where their products are being made, who is making them, or whether modern slavery is involved. World Vision New Zealand’s Head of Advocacy and Justice, Rebekah Armstrong, says the research is an indictment of New Zealand’s commitment to human rights and justice. “Most Kiwi businesses have not taken any steps to address modern slavery in their

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