2020

Publica_Mark_Michelle (2)

Leading by design

Founded by Mark Spurgeon and Michelle Shirtcliffe, Publica is a digital agency with design in its DNA and an attitude of undying optimism. If you ever need convincing of the

Hybrid Bikes assembly lores

Tales of grass roots resilience

New Zealandโ€™s media has been awash with inspiring tales of business owners defying the pandemic through reinvention โ€“ by navigating and pivoting across alert levels, and emerging wiser and better

Richard Conway (2)

How to boost your online presence

How can businesses boost their online presence in the wake of covid-19? Richard Conway shares three ways to take it to the next level. Many businesses still rely on offline

2020 Mat Wylie (2)

In it to win it: Playing the CX game

Mat Wylie explains why you should go back to the basics of good, solid team management to vastly improve your customer satisfaction score and grow your business. Imagine that your

Jo Douglas 2019

Controlling workplace emotions

With employment relationships under severe covid-induced pressure, Jo Douglas offers some timely guidance on how to deal with behavioural issues in the workplace. In what has been a difficult year,

alex-photo-56-cropped-head

How to avoid digital disruption

Alex Garden shares three straightforward rules for eliminating stress and disruption when your business is reliant on digital commerce and communication. Itโ€™s hard as a writer to know where we will be in the cycle of the Covid-19 pandemic when you read this. As I write, it seems very early. Weโ€™re infants taking those first stumbling steps into a new world. However, there is one thing that is obvious in the industry I have worked in for more than 20 years: There will be increasing reliance on digital commerce and digital communications of all kinds. In order to take advantage of this increasing reliance and not be burnt by it I have three fairly straightforward rules that have evolved from

Sam Kamani profile 2 lores

Covid Diary: Finding direction within disruption

A short collection of Covid-crushing insights to help businesses navigate the โ€˜new normalโ€™. By editor Glenn Baker. When you consider how this insidious virus has wreaked havoc on the economy, and how New Zealandโ€™s diverse SME community has generally responded, you canโ€™t help but be inspired. Weโ€™re smart, weโ€™re inventive, weโ€™re gutsy in this part of the world. There were, and will be more, business casualties, but theyโ€™ll be outnumbered by the survivors and successes โ€“ businesses that have embraced new thinking, new technologies, and alternative revenue streams. โ€œPivotingโ€ became the new buzzword during, and after, lockdown. Weโ€™ve all read about the companies that reinvented production lines to make hand sanitizers or face masks; the tour operator that delivered food

Sarah Trotman HR1 (1)

Q&A: Home is where the mentoring is

Sarah Trotman has returned to her mentoring roots as CEO of Business Mentors New Zealand. NZBusiness asked her what it’s like to once again be at the cutting edge of mentoring in this country.

nzb alberts spon content

Alberts the answer to CBD uncertainty

Looking for a pandemic-proof Auckland CBD office space? With the arrival of Alberts exciting new workspace concept in Downtown Auckland now you can plan for a more stable and hassle-free future. Thereโ€™s no doubt Covid-19 has caused major disruption to Aucklandโ€™s CBD sub-lease office market. However, the long-term prospects are incredibly positive, with large infrastructure and residential projects already underway, and New Zealandโ€™s ability to stamp out the spread of the virus offering some level of stability. However, with various central city office developments currently on hold and a predicted rent squeeze from 2022, there has been a perfect storm created for a new breed of workspace to make its presence felt. Alberts is a simple and modern solution for

NZB new issue banner Nov20

Buy the November issue now

Inside the November issue ….   buy your issue here  Inside the November Quarterly: Celebrating business success and resilience in the face of Covid-19. Weโ€™re excited to present our November Quarterly edition โ€“ our first Quarterly that hasnโ€™t been directly impacted by 2020โ€™s Covid-19 lockdown restrictions. Weโ€™re confident youโ€™ll appreciate our wide mix of stories focused around the resilience demonstrated by Kiwi business owners in the face of covid, and the many success stories generated through innovation and smart pivoting. We pay tribute to this countryโ€™s small and medium business owners who remain the backbone of our economy and have shown incredible strength and determination through what has undoubtedly been the toughest trading year in several generations. Kia kaha and enjoy!