2020

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Leading by design

Founded by Mark Spurgeon and Michelle Shirtcliffe, Publica is a digital agency with design in its DNA and an attitude of undying optimism. If you ever need convincing of the

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Tales of grass roots resilience

New Zealand’s media has been awash with inspiring tales of business owners defying the pandemic through reinvention – by navigating and pivoting across alert levels, and emerging wiser and better

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How to boost your online presence

How can businesses boost their online presence in the wake of covid-19? Richard Conway shares three ways to take it to the next level. Many businesses still rely on offline

2020 Mat Wylie (2)

In it to win it: Playing the CX game

Mat Wylie explains why you should go back to the basics of good, solid team management to vastly improve your customer satisfaction score and grow your business. Imagine that your

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Controlling workplace emotions

With employment relationships under severe covid-induced pressure, Jo Douglas offers some timely guidance on how to deal with behavioural issues in the workplace. In what has been a difficult year,

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Fast, easy, flexible capital for your business

In a New Zealand banking first, Kiwibank has launched Fast Capital, a digital platform that enables automated lending decisions for businesses. For business owners wanting to apply for lending, but without having to collate and submit paperwork and wait days for a decision, Kiwibank’s Fast Capital comes as a disruptive breath of fresh air. Fast Capital is the result of the bank leveraging the technical capabilities of fintechs Ranqx, Xero and MYOB to deliver a better and more efficient way of supporting business customers. “SME owners want to prioritise their time, focusing on improving the profitability and growth of their business, as opposed to doing administrative tasks like applying for a loan,” explains Nicole Pervan, Kiwibank’s GM for Product. “This

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Made in Fiji: why it makes sense

Utilising Fiji’s ‘near shore’ manufacturing capability makes economic sense for New Zealand companies, even more so in a world torn apart by Covid-19. For Kiwi companies planning their short or long-term manufacturing strategy there are two words they probably haven’t factored in, but in their own interests need to. Those words are ‘friendly Fiji’ – but they could just as easily be ‘flexible Fiji’. Peter Rudd, Manager Trade and Investment (NZ) for the Fiji Trade Commission Australia & New Zealand, says it makes sense for New Zealand businesses to outsource manufacturing to Fiji as, aside from cultural ties and a shared language, it is the strongest near source, cost-effective option. Rudd says manufacturing in Fiji offers unique advantages, including tax

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Full beam ahead

Entrepreneur Greg Kushnir heads Kiwi start-up Emrod – the company spearheading a breakthrough wireless power transmission technology as the alternative to copper-based power lines.

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Maximising your value and purpose

In an age when turbulence and uncertainty continue to rock the world’s economies and business environment, the MBA remains a beacon of life-enhancing, career-changing knowledge and inspiration.  These are interesting times for New Zealand’s MBA sector – to say the least. When NZBusiness approached the major programme providers in early September, the sector was clearly experiencing some significant trends. In the words of Dr Heather Connolly, director of professional programmes at the University of Waikato’s Management School, there has been a major re-evaluation of the MBA across New Zealand’s universities, and it began before Covid-19 made its full presence felt. “The market is demanding a lot more around the MBA being business relevant,” says Connolly. As for Covid’s impact, she

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A time for agility and resilience

GoFi8ure’s Lisa Martin has loads of experience to draw on to help businesses punch on through the global pandemic. Here’s her advice for staying on the front foot.