How to extend the business-to-customer relationship online
Digital marketer Alex Murray offers five tips to help you solidify your relationships with customers. Long-term business success...
Author
Glenn Baker
Glenn is a professional writer/editor with 50-plus years’ experience across radio, television and magazine publishing.
2019 Articles
Customers not feeling the Christmas spirit
A Customer Radar study has found shoppers are more likely to be disgruntled in the lead up to Christmas, with customer satisfaction scores...
PaySauce squeezes out business pain points
Cloud-based payroll solutions provider Simply Payroll has rebranded to...
Kiwi digital leader dominates at Talent Unleashed Awards
The winners of the 2017 Talent Unleashed Awards were announced at an awards...
Riot Foods success defies doubters
Ryan Kamins and Art Green are together shaking up New Zealand's wholefoods...
New bulk food store creates excitement
The arrival of The Source Bulk Foods stores in New Zealand, selling zero-waste, natural foods,...
New toolkit to lift workplace health and safety
SafePlus is a new, voluntary health and safety performance improvement toolkit...
Queenstown meat business flying high
A stellar year of growth and recognition on a national scale has seen a Queenstown-based meat business go from strength to strength. Zamora...
Diversification and the marketing effect
Logan Wedgwood looks at the two most popular types of diversification as a means to...
The numbered days of cash money
Fintech trends are beginning to catch on. New platforms are changing consumer buying habits...
Ten recruitment trends for 2018
Recruitment fuelled by data science and digital technology, upskilling entry-level jobseekers and...
Research reveals business owners need more support
Business owners are feeling isolated, unsure if they’ll ever retire and are confused by social media; according to a new white paper...
Business owners planning poorly for retirement
Owners of SMEs in New Zealand are being encouraged to act now to...
Domain names: The secret tool of cyber scam artists
Angus Richardson explains the security risks associated with domain names, and the...
8 signs you’re a bad boss
How do you know if you are a bad boss? Megan Alexander, GM of Robert Half New Zealand comments on...
Busting the myths about cybersecurity
Cyber Smart Week is a great opportunity to start thinking about some simple steps you can take to help protect your business from online...
Cleaning up the conference-room chaos
Cisco New Zealand has launched the Cisco Spark Board into the local market - an...
NZ retains top spot for ease of doing business
For the second year in a row, New Zealand has claimed top spot in the World Bank Doing Business 2018 report for ease of doing business,...
Life and business after elite sport
Former Blacksticks captain Anna Lawrence has co-founded Boma – a self-drive marketing application which helps take the guesswork out...
Integrated ink makes ET-4750 easily a winner
Epson has launched a revolutionary cartridge-free printer with easy-to-fill,...
Unfiltered to move into B:HIVE in strategic partnership
Unfiltered has signed a strategic partnership with Smales Farm Management to fuel a...
How to thrive in the gender-intelligent economy
Gender intelligence pioneer Bec Brideson is putting business leaders on the offense for the...
The true state of businesses’ cyber security defences
It appears that Kiwi businesses are finally taking cyber security more seriously – but...
Investing in education for tomorrow’s entrepreneurs
Anna Curzon reflects on how New Zealand needs to keep investing in technology via its...
Generator plans new executive space
Premium coworking operator Generator is taking its standard of service to the next level with a luxurious new executive space in...
Kiwi businesses value ageing workers
More than half of New Zealand employers value the experience of their workers over the age of 55, according to new research. The latest New...
Christchurch plumbing firm reflects on post-quake lessons
For Laser Plumbing Christchurch, the ability to be flexible and adapt with the market enabled...
Mobile printing without the security risks
The increased reliance on mobile devices has introduced efficiencies and flexibility,...
What business owners can learn from ‘Jacindamania’
Janet Morgans-Lea explains how business owners can learn and apply the ‘Ardern effect’ phenomenon...
Quest conference puts focus on relationships
The importance of business relationships was a key focus of the recent Quest 2017 Annual Conference and Awards. A record number of...