
AI expert Nyssa Waters on closing the gap in SME adoption
Nyssa Waters explains where SMEs are missing out on AI gains, and how to turn funding support into measurable business impact.

Nyssa Waters explains where SMEs are missing out on AI gains, and how to turn funding support into measurable business impact.

From freeing up time to unlocking data insights, AI isn’t replacing people—it’s helping them work smarter, grow faster, and compete on a whole new level.

2024 will be the year when enterprises worldwide are judged by the outcomes achieved when generative AI is expertly applied to data processing.

Ben Vallack and Chris Parnell’s collaboration birthed SetSeed, defying distance to bring web design experiences to new heights.

Mark Presnell on how AI is transforming the shopping experience.

Chris Dahl on how AI will impact digital payments in 2024.

Advice on addressing economic headwinds and skills shortages effecting NZ SMEs.

A new service by a major laptop supplier will see hundreds of Surface computers repaired instead of replaced, and the service couldn’t have come sooner. In 2020, New Zealand created 80,000t of e-waste – only 1600t (or two percent) of that was recycled. When it comes to computers, the majority of e-waste comes from business. Because of this, Microsoft has launched a local repair service for its Surface range of laptops and tablets for business. Where previously Surface devices were swapped with replacements (and faulty devices exported for refurbishment), they are now repairable within New Zealand through The Laptop Company – the country’s first Surface Authorised Service Provider. With 88 percent of overall CO2-equivalent emissions coming from initial device production
Upcoming event

Thursday 28 May 2026 | 7:00am – 9:30am
📍 New Zealand International Convention Centre, 101 Hobson Street, Auckland
Join us for a practical, insight-led morning exploring how Kiwi businesses are navigating today’s conditions and unlocking new growth opportunities in 2026.
Latest issue

Read the March issue of NZBusiness, focused on intentional growth — with practical insights, expert perspectives, and real-world stories.
Latest articles
Get practical insights, expert advice, and the latest from New Zealand’s SME community — delivered straight to your inbox in our fortnightly newsletter. Plus, access our latest digital issues anytime.