In sync with the times
Since a certain pandemic arrived, forcing businesses to adopt hybrid workstyles for their employees, conferencing technology has had to become more flexible and effective.
Since a certain pandemic arrived on the scene forcing businesses to adopt hybrid workstyles for their employees, conferencing technology has had to become significantly more flexible and effective. Logtitech Sync is at the forefront of the collaboration revolution.
For businesses of all sizes, Covid’s constant disruptions over the past year and a half have resulted in video meetings becoming commonplace.
Zoom alone claims 300 million people are using its video meeting platform every day1. The pandemic has made employers realise the importance and necessity of their staff being able to regularly and easily work remotely.
In addition, businesses are employing a new hybrid workstyle, which means that every meeting room or space in a business premises is also required to be a conferencing space. At any given time, more than 50 percent of a business’s workforce may be working remotely, and there is now a requirement that staff can collaborate together anytime, anywhere. Gone are the days of specifi c rooms for video conferencing; now every room needs to be a video conference room, preventing any barriers to effective team collaboration.
To address the increase of conferencing technology in any given premises, and enterprise-grade technology in the home, Logitech Sync gives administrators a single place to manage their entire enterprise conferencing peripherals – to ensure they are functioning, up to date, and provide real-time data about room utilisation.
Logitech Sync enables Kiwi businesses to maintain higher levels of productivity and collaboration by proactively monitoring and managing all in-room, and at-home, enterprise conferencing equipment. Older technology only allowed businesses to reactively respond to a faulty collaboration space when, or if, a user reports the problem. However, with Sync, by the time a video technology issue has been reported by a user, the support team is already aware and working to resolve the
issue – which signifi cantly reduces the downtime of the resource.
This proactive approach has been demonstrated many times.
One example is with a New South Wales government agency, where their collaboration team monitors Sync and is able to respond to any issues immediately, anywhere in the State. This ensures minimal disruption to business continuity while increasing productivity through collaborative accessibility.
EASY INSTALLATION
Logitech Sync comes in two components, the cloud portal, and the software agent. Both are a breeze to set up and manage, says Stephen Harding pre-sales engineer at Logitech Video Collaboration. “Creating your business’s Sync tenancy is as easy as signing up through sync.logitech.com. For the PC or meeting room computer, the agent is freely available through the Logitech support website at prosupport.logi.com, and installs like any other application.”
For larger deployments it’s best to let the IT team manage the rollout through tools such as SCCM or Intune, he adds.
“No particular skill is required to retrieve and interpret data from Insights as it is presented in an accessible and easy to understand format.”
That data also provides insights into how the many meeting spaces can be better utilised. Are more or less spaces required? Larger or smaller conferencing rooms? And how can they be arranged more effi ciently to promote effective collaboration?
Sync’s software agent give managers a wealth of information about their ROI too, as well as occupancy metrics that ensure they are meeting standards for public health requirements.
When it comes to conferencing technology, Logitech’s latest platform is indeed ‘in sync’ with the times.
1 Source: Reuters
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