NZBusiness November 2005
P 11 Breaking new ground
Fiona Schroeder and Carla Blick know a good opportunity when they see one, even if it happens to be in traditional male territory.
Editor Glenn Baker has the story.
P16 Recommended parental guidance
The power of a mother’s nesting instincts was more than enough to see Karen Scott successfully launch her Tots to Teens magazine.
By Carlene du Toit.
p20 Cover story: Service check
Many businesses fly the clichéd ‘friendly service’ banner in their marketing, but fail dismally when it comes to delivering customer service. Where are they going wrong?
By editor Glenn Baker.
P26 Directing Traffic
Yvonne Carter talks to Traffic’s Debbie Turner about her business, her motivations, and what has made her a success.
P29 Money to grow
Looking to take your business to a new level, but can’t do it without financial backing?
Patricia Moore reports on the options available beyond the traditional banks.
p36 In anticipation
The issues of business risk and insurance can be some of the most difficult for business owners to get their head around.
Yvonne Carter sheds some light.
p45 When the web means business
Vikki Bland untangles the mystery of web-based business. Learn how to build a successful web site for greater business-to-business efficiency and to attract more customers.
43 Tech Biz
52 Motor Biz
57 Franchise File
58 On Accounts
59 Export Focus
60 Travel Biz
61 Independent Business Foundation
62 Marketing Maestro
63 Home Biz
64 Issues with Balls
Web based business
Traffics Debbie Turner
The Tots to Teens story
Money to grow
Risk and Insurance