Quest NZ is celebrating 21 years of business in New Zealand and has a record number of new apartment hotels scheduled to open in the next 18 months.
If you’ve ever had reason to travel on business in New Zealand, there’s an excellent chance you’ve stayed in a Quest Apartment Hotel. For 21 years, Quest New Zealand has been offering stylish, spacious and well-appointed accommodation in in-demand locations designed specifically to meet the needs of the extended-stay corporate traveller.
In the last 12 months alone, Quest NZ welcomed 560,000 guests for 750,000 total room nights.
“Quest was established to fill a gap in the market for accommodation that offered convenient locations, flexible and spacious living solutions, and reliable standards. When you book a stay at any Quest property, you know you can expect us to fulfil our promise to provide the very best in serviced apartments,” says Stephen Mansfield, CEO of Quest New Zealand and Fiji.”
The story of Quest NZ began in 1998 when Mansfield took on Master Franchisor Rights in New Zealand and promptly opened Quest Auckland and Quest Wellington for corporate travellers. The first purpose-built Quest facility was opened in 2003; Quest Parnell.
2012-2016 was a period of staggering growth for the company, with 12 new properties opening during this time. By 2018, Quest NZ boasted 35 properties and was the fastest-growing accommodation provider in New Zealand. In the last 12 months, new Quest properties have opened in Christchurch (Quest on Manchester) and Tauranga Central, while four new franchisees have also joined the Quest NZ network taking over management of the existing properties; Quest on Thorndon, Quest Napier, Quest Rotorua Central and Quest on The Terrace.
The next 18 months are shaping up for Quest New Zealand as a record number of new apartment hotels are scheduled to open:
- Quest Palmerston North, opening May 2020
- Quest Hastings, opening December 2020
- Quest on Cambridge, opening December 2020
- Quest Takapuna – Auckland, opening March 2021 (pictured)
- Quest Mount Maunganui, opening March 2021
- Quest Mt Eden – Auckland, opening July 2021
The Quest Network in New Zealand now turns over in excess of $75 million dollars per annum, and has in excess of half a billion dollars of property and business assets under its system.
Mansfield has said that whilst the new growth is great, it is the quality of stakeholder relationships that the organization has established within the new Zealand market place, that is its real underlying value, relationships with its customer companies and community both at a national and local level, iconic travel organisations such as Air New Zealand, the landlords and of course its franchisees of each of its locations. Quest have managed to secure, maintain and grow these relationships during all phases of the economic cycles in New Zealand as well as the various challenges that the nature and the landscape of New Zealand has thrown at them from time to time.
More upcoming developments include another two to three NZ hotels in the pipeline, while there are soon to be 200 properties worldwide, including the company’s first hotel in Europe: Quest Liverpool City Centre, which opened in July 2019. Quest has also announced a partnership with Ascott Limited, one of the leading international lodging businesses with more than 700 properties in more than 170 cities in 30+ countries across the Asia Pacific, Europe, the Middle East, Africa and the USA.
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