Melanie Disse

Melanie is the Founder & Principal Consultant at Melanie Disse Consulting, a CX and VoC consulting firm helping businesses leverage CX as a key competitive differentiator to drive business performance through understanding and improving customer experiences. Melanie’s sweet spot is the intersection of CX strategy and data & technology to build CX excellence.

Three ways SMEs can use AI to improve their CX

InsightInsightFebruary 17, 2025

Why embracing AI technologies in CX isn’t just a competitive advantage, it’s a necessity in today’s customer-centric landscape.

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Melanie Disse

Three ways SMEs can use AI to improve their CX

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