Getting your SME business AI-ready

Most of the AI conversation right now is about what the technology will eventually do for everyone. Not much of it covers what you should actually start doing, this week, to make sure your business can use any of it. Let’s change that.

Turning personal experience into purpose

Keynote speaker, educator, author, recording artist and Solo Meo Award winner Julia Grace, has turned her mental health journey into inspiring talks, workshops, and performances across New Zealand and beyond. She’s also made a success of being an entrepreneur in the process.

Beyond survival

After a punishing economic cycle Kiwi businesses are emerging into something of a stabilisation period. Cautiously optimistic, past the worst, but with operating costs still biting and reinvestment held back. Why the next six months will define the recovery, and what business owners need to be doing in that period.

Glow and grow

Turning a dreaded parenting challenge into a science-powered solution, ISpy Nits is making head lice detection accurate, stigma-free, and even fun for kids, and in the process earning Kate Ricketts a well-deserved David Award.

When hard work stops creating value

New Zealand’s productivity gap with countries like Finland isn’t about effort, it’s about clarity. Elliot Royce argues that as businesses grow, complexity quietly crowds out a shared understanding of what actually creates value, turning productivity into a symptom rather than the real problem.

open banking nz

Kiwibank flips the switch on open banking for SMEs

Kiwibank has become the first New Zealand bank to roll out open banking across all its digital channels for both individual and business customers, delivering most of the data‑sharing capability required by regulators six months ahead of its statutory deadline.

Why AI is no longer just a tech conversation

As AI rapidly shifts from experimentation to operational reality, AI start-up founder Dave Howden says the businesses that move first – and rethink how work gets done – will hold the advantage.

Healthtex kiwi entrepreneurs

The pharmacist who listened

Three decades behind the counter taught pharmacist turned entrepreneur Tim O’Donoghue that patients know exactly what they want. They just rarely get it. Now, with an FDA-listed product live on Amazon and a 14-strong self-care platform behind it, the Healthtex Co-founder is raising capital through PledgeMe and inviting Kiwi investors into a corner of the global pharmaceutical industry usually reserved for big backers.

Benjamin_Sutton

Six top tips on selling your business

The process of selling a business is not straightforward, says Benjamin Sutton. But the key is to be better prepared, and here’s how. Navigating the steps involved requires good planning and a clear strategy. As another generation of business owners prepare to monetize all their hard work, below are our six top tips for mid-cap businesses and their owners as they prepare for sale. Tip 1 – Focus on your people:  Identify those people who have the specialised knowledge and skills that are key to your business success and involve them in the sale process early. Consider incentivising them with some transaction-based incentives but if this is not possible aim to just support and excite them. For staff who have never experienced

Jo Tozer

Hiring struggles and inflation squeeze SMEs

Despite most businesses increasing wages over the past 12 months, new research reveals that around a third (32%) of SMEs are struggling to fill vacancies as the impacts of a tight labour market and high inflation send business confidence to near-record lows. The latest MYOB SME Snapshot – a survey of more than 500 local SMEs – has revealed that more than half (59%) of SMEs have increased wages but finding talent to fill job roles remains an ongoing struggle. Insights from the survey also showed that SME confidence in the economy has fallen to a level close to that recorded at the beginning of the first national lockdown in March 2022 (79%). Nearly three-quarters (72%) of SME owners and

Seequent

Seequent is NZ’s Hi-Tech Company of the Year

Seequent has been named the PwC Hi-Tech Company of the Year at the 2022 NZ Hi-Tech Awards. The awards celebrate New Zealand’s most successful high-tech companies and the highest achieving individuals. Seequent CEO Graham Grant says he’s incredibly proud of the Seequent team, both present and past – who have worked with remarkable skill, focus and passion for building Seequent into a global subsurface software success story. “Ten years ago, we first entered the NZ HiTech Awards in the export category with a big vision. With a relentless focus on innovation, growth and being the best we can – we’re now thrilled to be named the NZ Hi-Tech Company of the Year after previous recognition as a finalist. “While we’ve

Julie at refuge sml

Confessions of a charity business owner

KidsCan and Pet Refuge founder Julie Chapman talks to NZBusiness about the challenges and rewards of running a business in the charity sector. Julie Chapman is one of New Zealand’s most successful leaders in the not-for-profit sector. She established KidsCan in her garage in 2005 starting with a $40,000 grant. KidsCan is now New Zealand’s leading children’s charity dedicating to providing the essentials to Kiwi kids affected by poverty, with annual revenue of over $20 million. Last year Julie established her second charity Pet Refuge which provides temporary shelter and care for pets affected by domestic violence, keeping them safe while their owners escape abuse. The charity has just celebrated its one-year anniversary. NZB: What prompted you to start Pet Refuge? Julie:

Samantha Gadd-guest column

How to keep your people in tough times

Samantha Gadd offers some advice on retaining employees in difficult times. There is no doubt the state of our economy and global headlines are top of mind for every business owner and leader. We are nervous about cost increases, reduced market confidence and rethinking our business strategies to ensure acceptable results in 2022/23. Employees are also nervous. The cost-of-living crisis is impacting every single New Zealander and unfortunately, I don’t think any business is immune from these challenges. A huge risk and cost for most employers is employee turnover. In this environment, we need to do whatever it takes to reduce this risk, and hang onto our people. Here are my tips for employee retention.   Ensure your EVP (employee

Web3

A new way to use the Internet

Now is the time to start learning about Web3. Richard Conway explains what it means for you and your business. One thing that is hugely important to me as a business owner is to understand and utilise new technology in order to evolve our product offering and maintain a competitive advantage. It is for this reason that I recently started a new business in the Web3 space called Toru Creative, alongside Wendy Thompson, the founder of Socialites, and Omer Hazar (Web3 maven).  Since we have launched the business, I have realised how many people have no idea what Web3, NFTs (non-fungible tokens) or DOAs (decentralized autonomous organisations) even are. Therefore, I have put together a brief summary of some of