Getting your SME business AI-ready

Most of the AI conversation right now is about what the technology will eventually do for everyone. Not much of it covers what you should actually start doing, this week, to make sure your business can use any of it. Let’s change that.

Turning personal experience into purpose

Keynote speaker, educator, author, recording artist and Solo Meo Award winner Julia Grace, has turned her mental health journey into inspiring talks, workshops, and performances across New Zealand and beyond. She’s also made a success of being an entrepreneur in the process.

Beyond survival

After a punishing economic cycle Kiwi businesses are emerging into something of a stabilisation period. Cautiously optimistic, past the worst, but with operating costs still biting and reinvestment held back. Why the next six months will define the recovery, and what business owners need to be doing in that period.

Glow and grow

Turning a dreaded parenting challenge into a science-powered solution, ISpy Nits is making head lice detection accurate, stigma-free, and even fun for kids, and in the process earning Kate Ricketts a well-deserved David Award.

When hard work stops creating value

New Zealand’s productivity gap with countries like Finland isn’t about effort, it’s about clarity. Elliot Royce argues that as businesses grow, complexity quietly crowds out a shared understanding of what actually creates value, turning productivity into a symptom rather than the real problem.

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Kiwibank flips the switch on open banking for SMEs

Kiwibank has become the first New Zealand bank to roll out open banking across all its digital channels for both individual and business customers, delivering most of the data‑sharing capability required by regulators six months ahead of its statutory deadline.

Why AI is no longer just a tech conversation

As AI rapidly shifts from experimentation to operational reality, AI start-up founder Dave Howden says the businesses that move first – and rethink how work gets done – will hold the advantage.

Healthtex kiwi entrepreneurs

The pharmacist who listened

Three decades behind the counter taught pharmacist turned entrepreneur Tim O’Donoghue that patients know exactly what they want. They just rarely get it. Now, with an FDA-listed product live on Amazon and a 14-strong self-care platform behind it, the Healthtex Co-founder is raising capital through PledgeMe and inviting Kiwi investors into a corner of the global pharmaceutical industry usually reserved for big backers.

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Recognising NZ’s top events and event professionals

In finally hosting its annual Event Awards Gala Evening, the NZ Event Association has experienced first-hand the frustration, heartbreak, challenges, and ultimately triumphs faced by its members over the past two years. As the events industry emerges from a long Covid-induced hiatus, the NZEA has announced the winners of its 2021 Awards after its premier gathering finally took place in Napier, more than 15 months and four postponements later. An enthusiastic crowd of nearly 350 event professionals from across the country made the trip to Napier to celebrate the industry’s best. It was a great night out much anticipated after so much disruption for the sector to celebrate excellence, innovation, resilience and evolution in New Zealand’s world-class events industry. The

Phillip Benedetti SML

Consumer spending tightens in wake of covid and inflation concerns

Hospitality, fashion and luxury retail are at greatest risk as Kiwi consumers reduce non-essential spending, leading companies to rethink their customer propositions and omni-channel offerings. Consumer confidence in New Zealand has taken a hit in 2022, leading consumers to restrict non-essential spending amid some of the world’s highest levels of concern about COVID-19, rising inflation and other global events. The findings are drawn from Boston Consulting Group’s inaugural New Zealand Consumer Sentiment Survey, which is part of the firm’s global consumer sentiment series. Phillip Benedetti (pictured), a BCG managing director and partner and head of the firm’s New Zealand office, said New Zealand consumers showed a higher level of concern than those in most other markets surveyed around the world.

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Employee Engagement in a Hybrid World

How to Sustain and Strengthen Corporate Culture The pandemic will be remembered as the catalyst to workplace change. It sparked the transition from predominantly office-based work to hybrid work arrangements, causing employers to reimagine fundamental workplace practices. Employees want hybrid work Since the pandemic, employee sentiment has evolved and there is a strong preference for hybrid working. According to ELMO’s Employee Sentiment Index1, only 10% of New Zealand workers want to return to a traditional work environment, with the other 90% wanting varying degrees of a mix of face-to-face and remote working. The new employee experience Pre-pandemic, the employee experience (EX) aimed to cultivate connection, purpose and belonging, but international lockdowns and forced remote working shifted its focus to employee

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How AI Technology Could Improve Your Day-to-Day Processing

Before understanding the future of Artificial Intelligence in business, or how AI technologies impact the business world, it is important to know what AI actually is.  AI refers to any computer software that engages in activities usually undertaken by humans, including customer support, business forecasts, and asset management.  Years of science fiction movies have led us to believe that AI is a fleet of sentient robots, but today’s AI technologies are far more subtle. Most of us interact with AI in some way or another daily.  With its wide range of uses, it is becoming an imperative option for businesses that want to maintain a competitive edge.  So, what are some of the ways you can improve your business with

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Making the most of technology

When correctly applied, technology makes a world of difference to the efficiency and profitability of any business. GoFi8ure Executive Director Lisa Martin explains why you should embrace technology in 2022. Let’s face it, business owners can be reluctant to utilise new technology, and this can have a detrimental impact on their business. GoFi8ure’s Lisa Martin says often their new clients need some convincing to try something new, but once they see what it does for their business’s performance, they are sold. But that’s not always the case. Lisa remembers one client who, when asked for an online video-meeting to review his financial statements and tax returns, admitted to not even having downloaded the Zoom app. The client hadn’t grasped the

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Australia’s changing view of NZ and its businesses

New qualitative research commissioned by NZ Story Group reveals significant shifts in Australian consumers’ and businesses’ perceptions of New Zealand since 2015. New Zealand Story CEO David Downs says the findings reinforce that now is a critical time for New Zealand businesses to champion our shared history with Australia and build on their new-found respect for our progressive and inclusive society driven by our national values. “We’re witnessing significant shifts in the Australian psyche that signal admiration for the way we behave as a nation, what our businesses and culture can offer and the improved outcomes that can be achieved through collaboration,” says Downs. Australia’s view of itself is changing – and that is influencing its growing admiration for the