Events

STAFF GIFTS, TRAVEL, VEHICLES, DISCOUNTS AND VOUCHERS – GREAT IDEA OR BIG FBT BILL? Christmas is coming and the season is upon us for entertaining, hosting and staff gift-giving. Get ahead of a potentially hefty FBT bill at Christmas without it costing you an arm and a leg. Are you going to throw a party, give your staff a gift or a free trip on the company rewards points? How much is it going to hit your pocket and what does it mean for your other tax obligations? We are lucky to have Julie Colgan from IRD and Sonia Crawford from Deloitte, to shed some much-needed light on what lies in store for you over the holiday season. Come along

TRANSFERABLE STAT DAYS, IRREGULAR HOURS & HOW TO DEAL WITH THE HOLIDAY PERIOD The minefield that is the Holidays Act keeps even the most experienced managers guessing. Are you sure you are applying the statutory rules correctly? The holidays are coming and no doubt you are receiving leave requests and forms from all directions. Statutories, close downs, annual leave, accruals and sickness: you need to get them right. Our experts will be on hand to walk you through the calculations, entitlements and the curly areas that the textbook doesn’t quite cover. This short seminar will cover everything you need to get them right the first time including; Calculating across the board – Where to from here, when one leave becomes another?

What is a great marketing idea without great content, timing and the channels to back it up? From awareness to advocacy, designing and mapping your customer’s journey needs to drive cut-through and establish a genuine connection. This new type of customer acts collectively in a connected community, expecting and only responding to personalised, authentic messaging. And that can be a tricky task! EMA’s Strategic Marketing Conference will delve into the core of your brand and value proposition, and focus on marrying honest content and messaging with the experiences your customers are demanding along their entire journey. Our expert marketing strategists, practitioners and industry leaders are from IBM, The Social Club and Rush to name a few. They will present case

Get to the root cause of why your customers are struggling to pay and reduce your risk of carrying excess client debt. This half-day Credit Management & Debt Recovery conference is going to provide you with the tools to manage your customers, not just the transactions. Our expert speakers will discuss: 1 credit controller, 1000 customers – When there’s only so much time in the day and you’re managing debt recovery at scale Setting benchmarks, creating customer credit profiles and deciding who gets in and on what terms Getting beyond standard credit reports and into data analytics to predict and manage changes with your customers Are they near the tipping point? – Preparing for when there is no cash in

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