More than 80 percent of people don’t independently verify AI-generated information. As AI becomes the first place customers go for answers, that trust is creating a new challenge for New Zealand businesses.
AI is having its “peak hype” moment, but beneath the noise there is a very practical question most New Zealand business owners are asking: Will this actually help my business run better, or is it just another shiny tech distraction?
Grant Thornton New Zealand’s bi-annual business survey has revealed only 41 percent of business owners, leaders and decision makers undertake specific planning for fraud risk. This number should be a lot higher according to business advisory services and tax partner, Greg Thompson (pictured). “A lot of online scams are pretty obvious. Your bank isn’t going to send you emails about your balance expiring soon. And you know the IRD isn’t going to send you a text to transfer your tax rebate. “However, the types of scams most likely to affect New Zealand businesses are considerably more sophisticated. They’re also increasing in frequency and surprisingly convincing; so it’s concerning to see that less than half of survey respondents in our research
A recent survey released by payments provider Pin Payments, has revealed the state of play for New Zealand business owners and artificial intelligence. July 16th marked the global day of recognition for Artificial Intelligence to celebrate its positive impact on society and technology, whilst also shining a light on the ethical concerns surrounding AI. The results of the New Zealand survey provided an interesting insight into small business sentiments surrounding AI, with just 7.3 percent of business owners seeing AI as a threat, and most viewing it as a revolutionary tool that will change business for the better. Pin Payments’ Co-CEO Chris Dahl said the results gave the business a greater understanding of NZ small business attitudes towards AI. “In
In workplaces AI can be a game-changer for boosting productivity and efficiency, lowering costs and developing new products and services. While a degree of uncertainty lingers around this transformational technology, its potential for improving lives and businesses is undeniable. Artificial Intelligence is like electricity. Just as electricity transformed every major industry a century ago, AI is now poised to do the same. So says Andrew Ng, founder of Google Brain and former VP of Baidu. It’s hard not to agree with Ng’s statement. The evidence is mounting. Artificial intelligence is indeed a game-changer. It’s shaping up to be one of the most significant technological developments of the 21st century. Many experts would agree too, and countless experts have had their
The impact of artificial intelligence on Kiwi businesses is becoming increasingly evident. Oscar Collins explains how business owners are already using it to their advantage. In New Zealand both small and large businesses throughout the country have started using AI to scale their operations and optimize everyday tasks. Through the use of collaborative tools, recruitment solutions, CRM software and more, business owners are reaching their goals and expanding into international markets. Here’re some of the ways they are doing it. 1. Employee Monitoring Software AI plays a critical role in monitoring employees, which is a more challenging task than ever now that remote work is a permanent fixture in the modern workplace. AI can help you supervise home-based workers from
New Zealand employment law firm BuckettLaw believes current regulations cannot control artificial intelligence. Each year the Privacy Commissioner hosts privacy week and last week the theme was privacy rights in the digital age. A theme that highlights the massive gap between the advancement of technology and the lack of change in privacy law. The Privacy Act 2020 is now nearly three years old, which may seem new. However, if you look at all the new introductions in technology over the past three years, the Privacy Act doesn’t come close to protecting an individual’s privacy. Michael Webster, the Privacy Commissioner stated, “that further legislative changes are needed to ensure New Zealand’s privacy law is fit for purpose in the digital age.” The
Upcoming event
Thursday 30 July 2026 | 7:00am – 9:00am
📍 Covert Theatre, 51 Mackelvie Street, Grey Lynn, Auckland
Everyone talks about the importance of business strategy, but what does it actually mean in practice? Strategy trainer Ryan Sproull cuts through the jargon to give SME owners a clear, practical framework for thinking strategically about their business.
Latest issue
Practical AI insights, Kiwi tech innovators, and the tools helping Kiwi SMEs compete on a global stage. It’s all packed into this special tech issue of NZBusiness.
Latest articles
Get practical insights, expert advice, and the latest from New Zealand’s SME community — delivered straight to your inbox in our fortnightly newsletter. Plus, access our latest digital issues anytime.
