More than 80 percent of people don’t independently verify AI-generated information. As AI becomes the first place customers go for answers, that trust is creating a new challenge for New Zealand businesses.
AI is having its “peak hype” moment, but beneath the noise there is a very practical question most New Zealand business owners are asking: Will this actually help my business run better, or is it just another shiny tech distraction?
A Kiwi marketing agency is warning that the rise of AI tools such as copy.ai and ChatGPT could quickly turn into money or time traps for business owners looking for a silver bullet.
Kiwi business Centrapay is driving a global revolution to overhaul how New Zealanders pay for goods and services. The company says this spells the beginning of the end of plastic payment cards which are prone to fraud and cost businesses and customers a fortune in fees. Centrapay is an independent payment network which wants to totally revamp New Zealand’s reliance on decades-old plastic card payment technology which is acting as a hand brake on digital fintech. Centrapay has developed next generation digital payment infrastructure, enabling a complete rethink of the way we make and receive payments, from plastic cards to a range of new and secure digital payments, made with the use of a smart phone. Centrapay chief executive Greg Beehre (pictured) says the
Low-code platforms helps Kiwi organisations easily facilitate the digitalisation and automation of processes. They take enterprise software to new levels of connectivity, agility and speed. Digitalisation is a word that gets mentioned a lot in business circles whenever the subject of business growth and efficiency is raised. Nobody knows this more than Matt Calkins, CEO and co-founder of Washington DC-based Appian, a unified platform that helps businesses worldwide discover, design, and automate their most important data processes. He describes digitalisation as the use of technology to improve your customer service comms and unify your business, and says organisations have struggled to implement digital business models in the past because they weren’t serious about it. “Digital was always something you talked
Zoom’s Michael Chetner shares tips for leveraging unified communications and developer tools to grow your business. Whether you’re in a team of two or fifty people, simple, secure and reliable communications technology is now a modern business essential. The challenge for SMEs will be how to choose and implement the right tools in a sustainable, cost-effective way that not only benefits customers, but also optimises the hybrid workspace for all employees. The current state of innovation Every business is at least partially digital by now after being thrust into the world of hybrid work and living. And while we’ve seen some incredible examples of innovation and resilience of the past two years, it’s the next phase of innovation that
Richard Little is an inventor making traction in the treatment of chronic pain and other neurological conditions without the use of pharmaceuticals. Here he shares his lessons and advice for health tech entrepreneurs. Entrepreneurship is not a career path known for stable and steady progression. From crying in the Koru Lounge to pioneering the largest clinical trial of its kind, Richard Little’s career has seen massive breakthroughs and steep learning curves. He walks in two worlds every day – the world of neuroscience, engineering, prototypes, and then the world of an entrepreneur hustling to secure financial backing. He has a unique perspective as a pragmatic inventor who has decades of experience in business. Richard sat down with NZBusiness to share
Bill Bennett reviews six of the newer technologies impacting on the post-pandemic business world, and answers the question: how relevant are they to your business? Digital tools didn’t have all the answers, but when the Covid pandemic first arrived technology adoption leapt forward five years in a matter of months. Overnight, businesses that had never even tried video conferencing suddenly depended on it. Retailers who had previously been slow to move online, opened web-based stores in a matter of weeks. New ways of working, trading and conducting business have settled in. Your customers and clients now have changed needs and a fresh set of expectations. The underlying technology you need to run a business is the same as it was
Upcoming event
Thursday 30 July 2026 | 7:00am – 9:00am
📍 Covert Theatre, 51 Mackelvie Street, Grey Lynn, Auckland
Everyone talks about the importance of business strategy, but what does it actually mean in practice? Strategy trainer Ryan Sproull cuts through the jargon to give SME owners a clear, practical framework for thinking strategically about their business.
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Practical AI insights, Kiwi tech innovators, and the tools helping Kiwi SMEs compete on a global stage. It’s all packed into this special tech issue of NZBusiness.
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