NZBusiness November 2020

Richard Conway (2)

How to boost your online presence

How can businesses boost their online presence in the wake of covid-19? Richard Conway shares three ways to take it to the next level. Many businesses still rely on offline

Logan Wedgwood (2)

Sales success requires less blame, more clarity

Frustrated by a lack of sales from your sales team? Logan Wedgwood explains why “accountability”, when it comes to sales, is meaningless. Now, more than ever, New Zealand’s businesses need

2020 Mat Wylie (2)

In it to win it: Playing the CX game

Mat Wylie explains why you should go back to the basics of good, solid team management to vastly improve your customer satisfaction score and grow your business. Imagine that your

Jo Douglas 2019

Controlling workplace emotions

With employment relationships under severe covid-induced pressure, Jo Douglas offers some timely guidance on how to deal with behavioural issues in the workplace. In what has been a difficult year,

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How to avoid digital disruption

Alex Garden shares three straightforward rules for eliminating stress and disruption when your business is reliant on digital commerce and communication. It’s hard as a writer to know where we

Sarah Trotman HR1 (1)

Q&A: Home is where the mentoring is

Sarah Trotman has returned to her mentoring roots as CEO of Business Mentors New Zealand. NZBusiness asked her what it’s like to once again be at the cutting edge of mentoring in this country.

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Maximising your value and purpose

In an age when turbulence and uncertainty continue to rock the world’s economies and business environment, the MBA remains a beacon of life-enhancing, career-changing knowledge and inspiration.  These are interesting times for New Zealand’s MBA sector – to say the least. When NZBusiness approached the major programme providers in early September, the sector was clearly experiencing some significant trends. In the words of Dr Heather Connolly, director of professional programmes at the University of Waikato’s Management School, there has been a major re-evaluation of the MBA across New Zealand’s universities, and it began before Covid-19 made its full presence felt. “The market is demanding a lot more around the MBA being business relevant,” says Connolly. As for Covid’s impact, she

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A time for agility and resilience

GoFi8ure’s Lisa Martin has loads of experience to draw on to help businesses punch on through the global pandemic. Here’s her advice for staying on the front foot.

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Where creativity is off the scale

It seems even a global pandemic can’t stem the creative juices or business enthusiasm of Joaquin Loyzaga and Sam Cotter-Dephoff – the driving force behind Lower-Hutt’s Scale Studios. Sam Cotter-Dephoff still has vivid memories of appearing in an episode of Jason Gunn’s What Now? as a five-year-old, filmed at the Avalon television production centre in Lower Hutt’s Percy Cameron Street. Ironically today his business Scale Studios, which he co-owns with Joaquin Loyzaga, is located in Avalon’s old art department room. They can still see the hints of green and purple paint that used to be on the walls and ceiling. “Being a kid back then, I wanted to get ‘gunged’ so badly,” he laughs. “And now being an adult and

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On a scent to success

Michael Welten’s five-year quest to formulate a pure plant-based pet fragrance for his beloved French bulldog Benson is paying dividends. It was a shopping expedition more than five years ago that fanned the spark of a business idea in Michael Welten’s mind. The idea to create a luxury dog perfume made entirely from natural materials came to him while out shopping for a pet fragrance for Benson, his French bulldog. Pet fragrances are nothing new, they’ve been around for more than 20 years. But what Michael was horrified to discover on product labels was that they all contain a number of rather nasty chemicals. That simply wasn’t good enough for his Benson, who also turned his nose up at the

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FROM THE EDITOR

Inside the November Quarterly: Celebrating business success and resilience in the face of Covid-19. Buy November issue here Success born out of resilience As I write this (and hopefully as you read it) Auckland is considered back to ‘normal’, having slipped quietly out of Alert Level 2.5 to join the rest of the country at Level 1.  The overall mood of the nation has certainly picked up since we published our August edition of the magazine. This latest quarter, culminating with the general election, has seen New Zealand migrate out of pandemic crisis mode into ‘let’s learn to live with it’ mode – and with it has emerged some remarkable business success stories. Tales of true resilience and initiative. This is

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NZBusiness November 2020

Tales of grass roots resilience On a scent to success Where creativity is off the scale Tackling the ticking time bomb