Hospitality with heart

Taupō’s The Cozy Corner isn’t just a café, it’s a community hub where inclusivity, wellness, and sustainability meet. With a menu that caters to every dietary need, a great team culture, and a commitment to values-driven business, owner Camilla Baker has built an eco-friendly café that sets the standard for hospitality with heart.

The IP paradox: When IP helps and hinders entrepreneurship

New Zealand research into scientist-entrepreneurs has identified an “IP paradox”: Intellectual property is seen as essential to start-up success, yet often experienced as a costly, complex barrier. Here’s what the findings mean for founders, investors and the wider SME community.

Forget the AI hype, follow the data

AI is having its “peak hype” moment, but beneath the noise there is a very practical question most New Zealand business owners are asking: Will this actually help my business run better, or is it just another shiny tech distraction?

Getting your SME business AI-ready

Most of the AI conversation right now is about what the technology will eventually do for everyone. Not much of it covers what you should actually start doing, this week, to make sure your business can use any of it. Let’s change that.

Turning personal experience into purpose

Keynote speaker, educator, author, recording artist and Solo Meo Award winner Julia Grace, has turned her mental health journey into inspiring talks, workshops, and performances across New Zealand and beyond. She’s also made a success of being an entrepreneur in the process.

Beyond survival

After a punishing economic cycle Kiwi businesses are emerging into something of a stabilisation period. Cautiously optimistic, past the worst, but with operating costs still biting and reinvestment held back. Why the next six months will define the recovery, and what business owners need to be doing in that period.

Glow and grow

Turning a dreaded parenting challenge into a science-powered solution, ISpy Nits is making head lice detection accurate, stigma-free, and even fun for kids, and in the process earning Kate Ricketts a well-deserved David Award.

When hard work stops creating value

New Zealand’s productivity gap with countries like Finland isn’t about effort, it’s about clarity. Elliot Royce argues that as businesses grow, complexity quietly crowds out a shared understanding of what actually creates value, turning productivity into a symptom rather than the real problem.

open banking nz

Kiwibank flips the switch on open banking for SMEs

Kiwibank has become the first New Zealand bank to roll out open banking across all its digital channels for both individual and business customers, delivering most of the data‑sharing capability required by regulators six months ahead of its statutory deadline.

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Jenna’s secret sauce to hospitality

With the upcoming launch of her fine dining restaurant and bar BOSSI in Auckland, owner-operator Jenna Carter reflects on the rewards and challenges of opening up a business mid-pandemic. Delving into the world of hospitality and opening a deli mid-pandemic was never part of Jenna Carter’s five-year business plan, but for the owner of Auckland’s authentic Italian delicatessen DELI di BOSSI and soon-to-open fine dining restaurant and bar BOSSI, it provided an opportunity to carve out her unique vision and bring her family’s heritage to life. Located in the laneway of Auckland’s prestigious Pacifica building, DELI di BOSSI offers fine sliced meats and cheeses, freshly-made pasta and bread, aromatic coffee, and specialised Italian street food. BOSSI will open across the

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3 mistakes: Confessions of a business owner

Julian So reflects on three key customer service mistakes he’s made, and the lessons he learned from them. As a business owner, I always strive to provide quality customer service. I am always grateful for the positive feedback from customers telling our team that they enjoy working with us because they can see the value we offer them as their trusted advisor. We know our stuff, communicate regularly and deliver on what we promise – on time.  But I haven’t always got it right, having made mistakes and a few ‘stuff-ups’ along the way. Every business loses clients and customers. Over the past four years, I have had three customers decide not to continue our business relationship due to a

Work from home

Job candidates leery of negotiated WFH agreements

Formalise your work from home policies or lose out in the war for talent, a leading New Zealand tech recruitment agency is warning.  Managing director and founder of specialist IT and digital recruitment company Imara Limited, Barry Hardy, said job candidates are wary of so-called negotiated agreements or vague promise. They want the ‘work from home’ condition set in stone before they accept a role.  Handshake deals got many businesses through the pandemic doldrums, but now that the worst of the disruption is hopefully in the past, companies that are comfortable with allowing remote work to continue should consider a formalised ‘work from home structure’.   “The lockdowns and virus protocols forced businesses to become more flexible and employees adjusted

Marama Labs to showcase at TechCrunch Disrupt

Wellington-based deep-tech startup Marama Labs has been selected to participate in the first-ever Startup Battlefield 200 cohort at the TechCrunch Disrupt conference in Silicon Valley. The TechCrunch team chose a final class of 200 exemplary startups from thousands of applications worldwide to feature on the show floor in San Francisco on October 18-20. The global startup community event brings together 10,000 attendees, leagues of investors and hundreds of press and media outlets from across the globe. Marama Labs develops scientific instrumentation and cloud software for rapid and cheap chemical analysis of liquids such as wine, pharmaceuticals and wastewater. Its flagship CloudSpec platform enables spectroscopy to be performed directly on cloudy samples – for chemical analysis and data analytics to improve

Helping small businesses get paid on time

The Government is introducing new measures with the aim of ensuring New Zealand’s small businesses get paid on time. A Business Payment Practices disclosure regime is being established to improve information and transparency around business-to-business payment practices across the economy, says Small Business Minister Stuart Nash. “Small businesses account for more than 97 percent of all businesses in New Zealand. Late and overdue payments have a negative impact, causing unnecessary stress and uncertainty, while extended payment terms can cause real harm – particularly when a supplier has no choice but to accept them on a ‘take it or leave it’ basis,” Nash says. Large firms (those with revenue over $33 million a year) will be required to publicly report on their own payment

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Waikato surpasses Silicon Valley reputation

Silicon Valley-based technology multinationals and their like, wherever they are headquartered, have been turning to Waikato technologists to solve their problems for years, writes David Hallett. Commercial sensitivity means only those technologists working at the bleeding edge of technology even know about these projects. They are sworn to secrecy. But ongoing relationships like these means the Waikato’s technology sector has continued to grow despite the COVID-19 pandemic and there are many opportunities in this region for those willing to make the move. The Cultivate Trust recently launched the Tech in the Tron campaign, a collective of private businesses, education providers, and public entities who are enthusiastic about growing the Waikato technology ecosystem, to encourage five hundred skilled workers and their