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2020 Mat Wylie (2)
In it to win it: Playing the CX game
December 2, 2020

Mat Wylie explains why you should go back to the basics of good, solid team management to vastly improve your customer satisfaction score...

Jo Douglas 2019
Controlling workplace emotions
December 2, 2020

With employment relationships under severe covid-induced pressure, Jo Douglas offers some timely guidance on how to deal with behavioural...

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How to avoid digital disruption
December 2, 2020

Alex Garden shares three straightforward rules for eliminating stress and disruption when your business is reliant on digital commerce and...

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A burger with a side of trade mark law
December 2, 2020

Like managing any key asset, there are several considerations to managing brands/trade marks, which once registered, every trade mark owner...

John Angell (lo res)
How to succeed at being your own boss
November 26, 2020

Why does one particular business start-up succeed, while another seemingly similar one will fail? In John Angell’s new book Be Your Own...

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Leading by example
November 26, 2020

Wendy Thompson shares her thoughts on leadership during a crisis, and how it all starts by looking after yourself. Fellow business leaders,...

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The Emperor’s new clothes
November 26, 2020

Ben Keyes pays tribute to the ‘real’ small businesses of New Zealand – the ones holding up our economy in the most difficult of...

Tahana
Backing the Big Buddy cause
November 19, 2020

Tahana Tippett is a businessman making a big difference in the Big Buddy community, enough to win the Excellence in Community Contribution...

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A new Privacy Act
November 10, 2020

A new privacy act means you need to act on 1 December 2020, New Zealand’s updated Privacy Act comes into force.  Here’s...